Stake Terms and Conditions in India

You must provide accurate and complete registration information when creating your account. Your account is personal to you and may not be transferred, shared, or sold to any third party. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to use our services only for lawful purposes and in accordance with these terms. Prohibited activities include but are not limited to:

• Attempting to manipulate games, odds, or betting outcomes;
• Using automated systems or bots to access the platform;
• Engaging in fraudulent or deceptive practices;
• Violating intellectual property rights;
• Transmitting harmful code or malicious software.

All content, trademarks, logos, and intellectual property displayed on the platform remain our exclusive property or that of our licensors. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission. User-generated content submitted to the platform grants us a non-exclusive licence to use, display, and distribute such content.

We provide our services on an “as is” basis and make no warranties regarding uninterrupted access, error-free operation, or fitness for a particular purpose. Our liability to you is limited to the amount of funds held in your account at the time of any claim. We are not responsible for losses arising from circumstances beyond our reasonable control, including technical failures, internet connectivity issues, or force majeure events.

Only registered users who have completed account verification may place bets on our platform. You must have sufficient funds in your account to cover the stake amount at the time of placement. All bets are subject to acceptance by us, and we reserve the right to refuse any wager without providing a reason.

A bet is considered accepted only when you receive confirmation through the platform interface. Until confirmation is displayed, your wager remains pending and may be rejected. You are responsible for verifying that your betting selections, stake amounts, and odds are correct before confirming any transaction. Once accepted, bets cannot be cancelled or modified except in cases where we identify an obvious error.

We establish minimum and maximum betting amounts for different markets and event types. These limits may vary based on the sport, competition, or game category. We reserve the right to impose individual betting limits on your account based on your betting patterns, account history, or risk management considerations. Special restrictions may apply during certain promotional periods or for specific events.

Bets are settled according to the official results published by the relevant governing body or event organiser. Winnings are calculated by multiplying your stake by the applicable odds at the time your bet was placed. For accumulator bets, the total payout is determined by multiplying the odds of all selections together with your stake amount.

Bets may be declared void in circumstances including but not limited to:

• Postponed or abandoned events that do not resume within the specified timeframe;
• Incorrect odds or lines due to technical or human error;
• Participation of ineligible players or teams;
• Events affected by external manipulation or match-fixing.

When a bet is voided, your stake is returned to your account balance. We reserve the right to cancel any wager if we suspect fraudulent activity, collusion, or violation of these terms.

You may fund your account using the payment methods available on the platform. All deposits must originate from a payment source registered in your own name. We do not accept third-party deposits, and any such transactions will be rejected and returned. Minimum and maximum deposit amounts vary depending on the selected payment method and are displayed during the transaction process.

We support various deposit and withdrawal options, including cryptocurrency wallets and other digital payment solutions. Each method has specific processing times, transaction limits, and potential fees. You are responsible for any charges imposed by your payment provider or financial institution. We do not charge fees for deposits, though certain withdrawal methods may incur processing costs as indicated on the platform.

Withdrawal requests are processed after verification of your identity and account ownership. Processing times vary by payment method, ranging from instant cryptocurrency transfers to several business days for traditional banking methods. You may only withdraw funds to payment accounts registered in your name. We reserve the right to request additional documentation before processing any withdrawal.

To comply with anti-money laundering regulations and ensure platform security, you must complete identity verification before making your first withdrawal. Required documentation typically includes government-issued identification, proof of address, and verification of payment methods. We may request additional information at any time to maintain account security and regulatory compliance.

Daily, weekly, and monthly withdrawal limits apply based on your account status and verification level. These limits are designed to protect both you and the platform from fraudulent activity. We reserve the right to adjust transaction limits for individual accounts based on usage patterns and risk assessment. Funds used for betting must complete the applicable wagering requirements before withdrawal.

Deposits cannot be cancelled once processed. Withdrawal requests may be cancelled by you before processing is complete. We reserve the right to reverse any transaction if we identify errors, fraudulent activity, or violations of these terms. In cases of disputed transactions, we will conduct an investigation and take appropriate action based on our findings.

We are committed to promoting responsible gaming practices and providing a safe environment for all users. Betting should be an enjoyable form of entertainment, not a means of income or a solution to financial difficulties. We encourage you to gamble responsibly and within your financial means.

Our platform provides several tools to help you manage your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account;
• Loss Limits: Establish maximum loss thresholds over specified periods;
• Session Time Reminders: Receive notifications about the duration of your gaming sessions;
• Reality Checks: Get periodic reminders displaying your current session statistics;
• Self-Assessment Tools: Access questionnaires to evaluate your gambling behaviour and identify potential concerns.

If you feel your gaming activity is becoming problematic, you can request temporary or permanent self-exclusion from the platform. During the exclusion period, you will not be able to access your account or place any bets. Self-exclusion can be set for periods ranging from 24 hours to permanent closure. Once activated, self-exclusion cannot be reversed until the specified period expires.

If you or someone you know is experiencing difficulties related to gambling, professional help is available through these organisations:

• National Problem Gambling Helpline: Confidential counselling and support services;
• Gamblers Anonymous: Peer support groups and recovery programmes;
• Professional Counselling Services: Licensed therapists specialising in addiction treatment.

We encourage you to reach out to these resources if you recognise warning signs such as chasing losses, gambling beyond your means, neglecting responsibilities, or experiencing relationship difficulties due to gaming activity.

We are committed to preventing money laundering and the financing of terrorism in accordance with applicable laws and international standards. Our anti-money laundering programme includes comprehensive procedures for customer identification, transaction monitoring, and reporting of suspicious activities. We cooperate fully with law enforcement agencies and regulatory authorities in investigations related to financial crimes.

To comply with regulatory requirements, we must verify the identity of all users before permitting withdrawals. The verification process requires you to submit:

• Government-issued photographic identification (passport, driving licence, or national identity card);
• Proof of residential address dated within the last three months (utility bill, bank statement, or government correspondence);
• Verification of payment methods used for deposits and withdrawals;
• Additional documentation as required based on transaction volumes or risk assessment.

You must complete the verification process within a reasonable timeframe after registration. Failure to provide requested documentation may result in account restrictions or closure.

We employ automated systems to monitor all transactions for patterns indicative of money laundering or other illicit activities. Our monitoring programme analyses deposit and withdrawal patterns, betting behaviour, and account activity to identify suspicious transactions. Factors triggering enhanced scrutiny include:

• Large or unusual transaction amounts relative to your profile;
• Rapid deposits followed by immediate withdrawal requests;
• Minimal or no gaming activity between deposits and withdrawals;
• Use of multiple payment methods or accounts;
• Transactions inconsistent with your stated occupation or income level.

If we identify or suspect money laundering, fraud, or other prohibited activities, we will take immediate action including:

• Temporary or permanent suspension of your account;
• Freezing of funds pending investigation;
• Reporting to relevant law enforcement and regulatory authorities;
• Refusal to process withdrawal requests;
• Termination of your account without notice.

We are legally prohibited from informing you if we file a suspicious activity report with authorities. Funds associated with confirmed illegal activity will be forfeited and may be remitted to appropriate government agencies.

We collect personal information necessary to provide our services, verify your identity, process transactions, and comply with legal obligations. Information collected includes:

• Registration details (name, date of birth, contact information);
• Identification documents for verification purposes;
• Financial information related to deposits and withdrawals;
• Device information and IP addresses for security purposes;
• Gaming activity and transaction history;
• Communications with customer support.

We use this information to operate the platform, prevent fraud, fulfil regulatory requirements, improve our services, and communicate with you regarding your account.

Your personal information is protected through industry-standard security measures including encryption, secure servers, and restricted access protocols. We implement technical and organisational safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data. However, no system is entirely secure, and we cannot guarantee absolute protection against all potential security breaches.

We do not sell your personal information to third parties. We may share your data with:

• Payment processors to facilitate transactions;
• Identity verification services for KYC compliance;
• Regulatory authorities and law enforcement when legally required;
• Service providers who assist in operating the platform under strict confidentiality agreements;
• Professional advisors including lawyers and accountants.

All third parties with access to your information are contractually obligated to maintain confidentiality and use data only for specified purposes.

You have the right to access, correct, or request deletion of your personal information, subject to our legal and regulatory obligations. You may update your account information at any time through your profile settings. To exercise your data protection rights or raise privacy concerns, contact our data protection officer through the designated channel on our platform. We will respond to verified requests within the timeframe required by applicable law.

We prioritise the security of your account, personal information, and financial transactions. Our comprehensive security programme combines advanced technology, rigorous procedures, and continuous monitoring to protect against unauthorised access, fraud, and cyber threats. We regularly update our security measures to address emerging risks and maintain the integrity of the platform.

Our platform employs multiple layers of technical security including:

• Data Encryption: All sensitive information transmitted between your device and our servers is protected using SSL/TLS encryption protocols;
• Secure Infrastructure: Our systems are hosted on secure servers with redundant backups and disaster recovery capabilities;
• Firewall Protection: Advanced firewalls prevent unauthorised access attempts and filter malicious traffic;
• Regular Security Audits: Independent security experts conduct periodic assessments of our systems and procedures;
• Vulnerability Management: We continuously scan for and address potential security weaknesses.

To protect your account, we provide and require:

• Two-Factor Authentication (2FA): Enable an additional verification step using authentication apps or SMS codes to prevent unauthorised access;
• Strong Password Requirements: Create complex passwords that meet minimum security standards;
• Login Notifications: Receive alerts about account access from new devices or locations;
• Session Management: Automatic logout after periods of inactivity to prevent unauthorised access;
• Device Recognition: Systems that identify and flag suspicious login attempts from unrecognised devices.

We monitor account activity in real-time to detect and prevent fraudulent behaviour. Our systems analyse login patterns, betting activity, and transaction requests to identify anomalies that may indicate account compromise or unauthorised use. If suspicious activity is detected, we may temporarily restrict account access and contact you to verify the legitimacy of the activity.

Account security is a shared responsibility. You must:

• Keep your login credentials confidential and never share them with others;
• Use a strong, unique password for your account;
• Enable two-factor authentication for enhanced protection;
• Access the platform only from secure, trusted devices and networks;
• Report any suspected unauthorised access or security concerns immediately;
• Keep your registered email address and phone number current for security communications;
• Log out completely when using shared or public devices.

We are not responsible for losses resulting from your failure to maintain the security of your account credentials.